Frequently Asked Questions

Find answers to the most common questions about Aurum Reserve Pro and our services

You can request that your gold be physically delivered to your address. Note: Shipping, insurance, and handling fees apply; delivery time varies.
Transfer your gold from one vault location to another, either globally or locally. Note: Transfer fees may apply.
You can sell your vaulted gold at any time through the vault provider or its affiliated dealers. Since the gold is already securely stored and verified, the sale is usually quick and doesn’t require physical movement. You place a sell order online or by phone, and the provider buys it back at the current market price (often spot minus a small fee or spread). Once sold, the funds are transferred to your bank account or held in your account for future use.
Bank Wire Transfer (SWIFT/SEPA/ACH) Security: Very secure when dealing with trusted vendors. Suitability: Ideal for large transactions. Processing Time: 1–3 business days. Notes: Often required for first-time purchases or high-value orders.


Credit/Debit Cards (Visa, Mastercard, Amex) Security: Secure, with fraud protection and chargeback features. Suitability: Better for smaller or medium-sized transactions. Processing Time: Instant. Notes: Applicable fees and/or purchase limits.


Direct Bank Debit (ACH for US, SEPA Direct Debit for EU) Security: Secure, especially when protected with 2FA. Suitability: Good for recurring investments or low-fee transactions. Processing Time: 1–3 business days. Cryptocurrency (Bitcoin, Ethereum, USDC, etc.)


Security: Secure if using a trusted crypto gateway and practicing good wallet hygiene. Suitability: Popular with international users or those seeking privacy. Processing Time: Minutes to hours. Notes: Price volatility and irreversible transactions require extra care.


E-Wallets (PayPal, Apple Pay, Google Pay, Skrill, etc.) Security: Secure and convenient, especially for mobile users. Suitability: Best for smaller purchases. Processing Time: Instant.


Institutional Transfers (for high-net-worth or corporate clients) Methods: Custodian-to-custodian, institutional bank transfers, etc. Security: Very secure, often involving compliance checks. Suitability: For high-value, regulated transactions. Notes: Often require documentation and onboarding.
Yes! Your Vault-stored gold is 100% safe with us. We are a reputable vault storage provider. Our facility uses high-security infrastructure, including 24/7 surveillance, biometric access, armed guards, and disaster-resistant construction. Your gold is usually fully insured, and if it's allocated storage, your specific bars or coins are legally yours and cannot be used by the vault or its partners.
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Still have a questions?

Feel free to contact us with any questions.

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Why Choose Aurum Reserve Pro?

Trusted, Transparent, and Tailored for Your Gold Investment Needs

Competitive Pricing

Benefit from real-time market rates and transparent pricing, ensuring you always get the best value.

Secure Transactions

Our platform makes it easy to set up and manage transactions, reducing the time and effort needed to complete a deal.

Easy Liquidity

Enjoy the flexibility to sell or withdraw your gold value quickly, with seamless access to funds when you need them.

User-Friendly Experience

Send the gift of gold with ease, choosing from customizable options to make every gift meaningful and memorable

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